Enhancing the User Experience of People waiting in the Temple Queue
Simple Banking Rewarding System
The Creativity & Innovation Project focused on improving the experience of waiting in long temple queues, which are often exhausting and monotonous for devotees. Beginning with observations of a temple setting, the team analyzed user activities, environments, objects, and interactions using the AEIOU framework. From these observations, key questions were raised around crowd management, visitor comfort, architectural significance, and user engagement.
AR/VR Cultural Storytelling, Immersive Environment Setup , Queue Experience Redesign:
Tourism & Pilgrimage Industry , Cultural Heritage & Museum Experiences , UX / Experience Design Industry
Industries
The Creativity & Innovation Project focused on improving the experience of waiting in long temple queues, which are often exhausting and monotonous for devotees. Beginning with observations of a temple setting, the team analyzed user activities, environments, objects, and interactions using the AEIOU framework. From these observations, key questions were raised around crowd management, visitor comfort, architectural significance, and user engagement.
India sees over 200 million annual temple visitors, with major shrines like Tirupati and Vaishno Devi hosting 30–40 million pilgrims yearly and wait times of 30 minutes to 6 hours. This project transforms waiting through interactive toys, digital storytelling, and AR guides, enhancing visitor engagement, cultural learning, and tourism experience.